Shipping Policy

Last Updated: August 18, 2026

At Zalvun, we are committed to making sure your order reaches you safely and on time. Please review our shipping policy below for information about delivery, processing, and shipping.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive the available shipping and tracking information.

Delivery Time

• Standard delivery usually takes 3–7 business days after your order has been dispatched.

• Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

• Remote areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your purchase. Any promotional free-shipping offers will be subject to the terms specified at the time of the offer.

Order Tracking

If tracking is available for your order, Zalvun will provide the tracking information after your order has been dispatched. You can use this information to follow the progress of your shipment.

Delayed or Lost Orders

Although we work with reliable delivery partners, delays can occasionally occur due to circumstances beyond our control. If your order appears to be significantly delayed or you believe it has been lost, please contact our customer support team so we can assist you.

Incorrect Shipping Information

Please make sure your name, phone number, and delivery address are correct before placing your order. Zalvun is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible with photos of the package and the items received. We will review the issue and assist you according to our return and refund policy.

Contact Us

If you have any questions about your order or shipping, please contact Zalvun Customer Support through the contact information provided on our website.

Thank you for shopping with Zalvun!

Contact number: 03140431300

Email: zalvun045@gmail.com